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Getting Started

• Sign Up An Account

Account

• Update Your Profile
• Reset Password
• Change To Your Preferred Language
• Switch Your EasyParcel Country
• Add, Update Or Remove Debit/Credit Cards

Book A Parcel

• Single Parcel - Book For Domestic
• Single Parcel - Book For On-Demand
• Single Parcel - Book For International
• Bulk Parcel - Book For Domestic
• Bulk Parcel - Book For International

Manage Parcel

• Change Air Waybill Format
• Download & Print Air Waybill
• Attach Air Waybill & Invoice
• Buy Flyers
• Claim Free Flyers

Payment & Billing

• What Is EasyParcel Credit
• Introduction to EasyParcel Top Up Package
• Free Starter Pack For First EP2000 Top Up Or Above
• Free Thermal Printer For First EP10,000 Top Up Or Above
• Top Up Online Via Credit/Debit Card, Online Banking & e-wallet

Marketing Tools

• Setup Air Waybill Branding
• Setup EasyTrack Branding
• Setup Custom Tracking SMS
• Setup Custom Tracking Email
• Create SMS Campaign

Integrate Your Store

• QuickSend
• EasyStore
• WooCommerce
• WooCommerce (Plugin Verson)
• Magento

Reward / Add On Services

• IntroducingTracking SMS
• Introducing Tracking Email
• Introducing Pgeon Point
• Referral Campaign
• Volumetric Calculator

Insurance

• Basic Insurance
• EasyParcel InsurePlus
• File A Claim For Lost Shipment
• Checking A Claim Status

Delivery Problems

• Change To Drop-Off When Missed Pick Up
• Remind Courier For Collection When Missed Pick Up
• Rebook For A New Courier When Missed Pick Up
• Cancel Shipment When Missed Pick Up
• Change Shipment To Drop Off

FAQ