EasyParcel (Malaysia) Help Centre

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Cash on Delivery (COD)

1. What is Cash on Delivery (COD)?

Cash on delivery (COD) is a type of transaction where the recipient pays for a good at the time of delivery with cash. The amount paid will be based on the amount keyed in by the sender upon booking a courier.


2. Which couriers are available for COD on EasyParcel?

COD is available with Pgeon Prime, DHL eCommerce, J&T Express, Flash Express & Aramex.


3. How do I enable COD for multiple shipments/bulk orders?

Step 1: Import your shipment orders using the bulk parcel template or integrations.

Step 2: After importing your shipment orders, you’ll be directed to the ‘My Cart’ page.

Step 3: Select your orders, then proceed to click on the ‘Bulk Edit’ feature and hit Cash On Delivery (COD) from the dropdown.

Step 4: Enable COD and agree to the terms & conditions.

Step 5: Select your preferred COD amount method preferred that’s based on a fixed amount, or based on parcel value.

Step 6: Done! Proceed to checkout as usual.


For more detailed information on COD, click here.

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