EasyParcel (Malaysia) Help Centre

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1. What is EasyCover?

EasyCover is a parcel insurance by EasyParcel that provides protection from loss up to a maximum of RM10,000 coverage at only 2%-2.5% of your parcel value. 

2. Which couriers are available for EasyCover?

Courier partners that are available for this protection plan include Pgeon, Pos Laju, J&T Express, DHL eCommerce, Aramex Domestic, Skynet, ABX Express, UTS Logistics, Flash Express, Pickupp and J&T Cargo. Deliveries are applicable for destinations within Malaysia only.

3. How do I enable EasyCover for multiple shipments/bulk orders?

Step 1: Import your shipment orders using the bulk parcel template or integrations.

Step 2: After importing your shipment orders, you'll be directed to the 'My Cart' page.

Step 3: Select the shipments you want to be protected by EasyCover and hit 'Bulk Edit'.

Step 4: Select EasyCover from the dropdown, choose your item's category, agree to the terms & conditions, and hit 'Save'.

Step 5: Done! Proceed to checkout as usual.

For more information on EasyCover, click here.

EasyParcel is the author of this solution article.

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