EasyParcel (Malaysia) Help Centre

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  • Change Air Waybill Format

    Packing orders when you’re having great sales can be a challenge too! We want to speed up your packing process and here's where our sticker AWB which applicable for: To change air waybill format:- Step 1: From the sidebar of yo...

  • Download & Print Air Waybill

    Tired of handwritten air waybill (AWB)? We at EasyParcel have got you covered with auto-generated AWB once the booking is made. All you need is just print it out and attach it on the top surface of your parcel - that's it! Down...

  • Attach Air Waybill & Invoice

    Here’s the step-by-step tutorial on how to attach your air waybill (AWB) after printing it out. For those who’re printing it on A4 paper, different courier companies may have different numbers of AWB copies.  Attach Air Waybill (AWB) ...

  • Buy Flyers

    You can now buy packaging materials uch as flyers, pouch and stickers inside your account using EasyParcel credit. Be hurry to load your cart with everything you need as we’ve lowered the selling price for everything inside the store. ...

  • Claim Free Flyers

    For every top up of RM500 or above, you will be able to claim the limited edition flyers, pouches or thermal rolls for FREE. Simply request here once top up done. There are 5 options available to choose from: Flyer (EP L/A3 Size) Fly...

  • Packaging Guidelines

    Parcels can travel many thousands of miles and proper packaging can help ensure your shipment to arrive safely.Here’re some tips for good packaging : Understand packaging needs Internal and external packaging Sealing and labeling ...

  • Retrieve Historical Shipping Info

    As you may notice, all shipping details that are more than 1 year will be archived from your account; particularly information under “Parcel Status” page. If you would like to retrieve your shipping history, simply fill up the form HERE...

  • Cancel Your Shipment

    Booked for a wrong courier or customer cancelled the order suddenly? You're now able to cancel your shipment on the website as long as it's yet to be collected by courier riders/dropped off to the pgeon point or courier branch...