EasyParcel (Malaysia) Help Centre

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Parcel Lost & Damaged

  • Parcel Lost In Transit

    If your parcel appears to be not yet delivered within 14 days upon collected, please contact our support team via email to support@easyparcel.my. Aimed to assist you to relocate the parcel within a shorter period, please send in the ema...

  • Parcel Arrives Damaged

    Parcels from time to time can be damaged in transit, so this is why it is important that you pack them correctly to reduce the risk. If your parcel has arrived and it is damaged, you will need to report to our support team at support@ea...