Parcel Lost In Transit
If your parcel appears to be not yet delivered within 14 days upon collection, please contact us here. Our support team can then reach out to the courier you have chosen from the list of our courier partners. They can look into your i...
Parcel Arrives Damaged
Parcels from time to time can be damaged in transit, so this is why it is important that you pack them correctly to reduce the risk. If your parcel has arrived and it is damaged, you will need to report to our support team HERE. In orde...
