EasyParcel (Malaysia) Help Centre

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File A Claim

  • File A Claim For Lost Shipment

    While our courier partners do their best to ensure your shipments are delivered safely, we acknowledge that there are unlikely circumstances where your shipments might get lost. At EasyParcel, we focus on service excellence and strives ...

  • Checking A Claim Status

    Upon filing a claim, you may check on the status of your submission with a click on the “All Parcels” and then “Parcel Report“. With this, your submission can be assigned any of the following statuses. In this guide, we’ll walk throu...