EasyParcel (Malaysia) Help Centre

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Manage Created Parcels

  • How to change AWB Format to A4 or A6 size?

    We'll Cover: What couriers can apply sticker AWB? How to change the couriers AWB format? What couriers can apply sticker AWB? Packing orders when you’re having great sales can be a challenge too! We want to speed up your p...

  • How to download and print shipping documents?

    We'll Cover: How to download and print bulk AWB? How to download and print single AWB? Tired of handwritten air waybill (AWB)? We at EasyParcel have got you covered with auto-generated AWB once the booking is made. All you n...

  • How to attach the AWB on the parcel after printing it out?

    We'll Cover: How to attach the Air Waybill (AWB)? How to attach the commercial invoice? Here’s the step-by-step tutorial on how to attach your air waybill (AWB) after printing it out. For those who’re printing it on A4 paper...

  • Where can I download courier manifest as proof of collection?

    What is a courier manifest? How to download the courier manifest? What is a courier Mmanifest? When handing a bulk of shipments over to a courier, you can actually give the delivery heroes a list of shipment as proof of collect...

  • How can I bulk download shipping documents on EasyParcel?

    Part of our mission to simplify your delivery process, we’re introducing an improved feature for you – download up to 500 AWBs with a single link sent to your email address! Don’t camp in front of your laptop printing one at a time any ...

  • Why are my shipping documents missing the commercial invoice?

    We'll Cover: Inadequate preparation Customs regulation and compliance issues Incomplete or inaccurate information Technology glitches or system errors Human error in documents handling Inadequate preparation Sometimes, ...

  • How to keep track my parcels?

    We'll Cover: Track and view all parcels Track on-demand parcels Via Tracking Parcel EasyTrack Track and view all parcels Step 1: Log in to your EasyParcel account; under 'Manage Parcel' click 'All Parcel'...

  • What does the parcel tracking statuses mean?

    To ease your delivery experience, EasyParcel also provides a real-time tracking system where you can check your parcel's whereabouts at any time. But every milestone of the parcel status is indicated by a specific status. To know wh...

  • How to use manage parcels?

    We'll Cover: All Parcels On-Demand Parcels Tracking Parcels Bulk Download Introduction Here at EasyParcel, our priority is to bring you a convenient delivery experience. Thus, at every step of your journey, we accommodat...

  • How to export my parcel list to CSV file?

    Ready to book parcels in bulk? Well, it's really hassle-free here at EasyParcel. But first, let's dive into how to export your parcel list to a CSV file successfully. Open your spreadsheet in Microsoft Excel Click File > S...