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How do I determine the weight of my parcel?
Quick Summary To determine the correct weight of a parcel on EasyParcel, calculate both the actual weight (using a scale) and the volumetric weight, then use the higher of the two for booking. Use the built-in volumetric calculator dur...
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How do I rate and review a courier service?
Quick Summary To rate and review a courier service on EasyParcel, navigate to Manage Parcel > All Parcel, locate your delivered parcel, click the three-line icon, and select Rating to provide star ratings and comments. This allows u...
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How to send parcel via Bulk Express?
Quick Summary Sending parcels via EasyParcel's Bulk Express involves downloading the specific Excel/CSV template, filling in recipient and parcel details (up to 500 orders), uploading it, and paying with credit. This method allows ...
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What does each status mean in Bulk Express?
Quick Summary Bulk Express on EasyParcel streamlines shipping by showing key statuses to manage bulk orders, moving from "Uploaded" (draft), to "Ready" (payment pending), and finally "Complete" (AWB genera...
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How to delete parcel(s) on Bulk Express?
We'll Cover: How to delete parcel(s) on Bulk Express? FAQ How to delete parcel(s) on Bulk Express? To delete a parcel on the Bulk Express page, you may follow these simple steps: Step 1: Go to "Bulk Express", cl...
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How to view my order or parcels details on Bulk Express?
To view your order or parcel details on Bulk Express, you may follow these simple steps: Step 1: Go to "Bulk Express", then click “” and select “View Details”. You will then be brought to the “Bulk Parcel Details” page. Ste...
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How To View My Order Or Parcels Details On Bulk Express?
To view your order or parcels details on Bulk Express, you may follow these simple steps: Step 1: Click “” icon and select “View Details”. You will be brought to the “Bulk Parcel Details” page. Step 2: At the “Bulk Parcel Details” pa...
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What couriers are supporting drop-off service?
The following are the list of couriers that are supporting drop-off services: PosLaju DHL eCommerce J&T Express Skynet ABX Express J&T Cargo
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Where to drop-off your parcels?
We'll Cover: How to drop-off your parcel? Where to drop-off your parcel? FAQ How to drop-off your parcel? To ensure your parcel is dropped off at the most convenient location, it's important to locate the nearest d...
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How do I activate UPS add-on services?
We'll Cover What is Carbon Neutral Shipping? What is Direct Delivery Only? What is Saturday Delivery Indicator? What is the difference between signature and adult signature required for UPS shipping? What is Carbon Neutra...
