-
What is the Restricted, Prohibited and Non Compensation Items?
Quick Summary Prohibited items are strictly banned from shipment due to safety or legal reasons, while restricted items require special permits. Non-compensation items are allowed but shipped at the owner's risk, with no insurance ...
-
Can I schedule a pickup with courier directly?
Quick Summary Yes, you can directly schedule a courier pickup for your parcels on EasyParcel. During the booking process (both domestic and international), you can choose your preferred courier, select a pickup date, and have the couri...
-
What is Parcel Value?
Quick Summary Parcel value, or declared value, is the estimated monetary worth of a shipment's contents provided by the sender. It is used by customs to calculate duties and taxes, and determines the maximum compensation coverage i...
-
What is a courier manifest in shipping?
Quick Summary A courier manifest is a summary document listing all parcels in a shipment, acting as formal proof of collection and a handover document between the sender and courier. It contains crucial data like tracking numbers, dest...
-
What is the commercial invoice?
Quick Summary A commercial invoice is a crucial document for international shipping that acts as a customs declaration, detailing the goods, their value, and the transaction between seller and buyer, allowing customs to assess duties, ...
-
What are Brexit, VAT & EORI Changes?
Quick Summary Brexit brought significant changes to trading between the UK and EU, treating it as imports/exports rather than frictionless trade. Key impacts include mandatory EORI numbers for customs identification, new VAT regulation...
-
What is IOSS (Import One Stop Shop)?
Quick Summary The Import One-Stop Shop (IOSS) is an electronic EU portal launched in July 2021 to simplify Value Added Tax (VAT) declaration and payment for businesses selling goods imported from outside the EU to consumers within the ...
-
When will the courier man come to pick up my parcel?
Quick Summary EasyParcel courier pickup times generally range between 8:30 am and 10:00 pm, depending on the specific courier chosen, booking time, and location (residential vs. office). Same-day pickup is usually available for booking...
-
How to assign an HS code to products?
Quick Summary Assigning an HS code on EasyParcel is done during the international booking process by selecting the correct product category, allowing the system to automatically generate the code. For precise, manual control, enter the...
-
How To Use Your Thermal Printer?
Quick Summary To use a thermal printer with EasyParcel, first download the correct driver for your Windows or Mac system. Connect the printer via USB or Bluetooth, set the AWB format to 4x6 inches in your account settings, and adjust t...
