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What is IOSS (Import One Stop Shop)?


The Import One-Stop Shop (IOSS) is a crucial component of the European Union's (EU) new VAT rules, ushering in changes that impact businesses engaged in cross-border e-commerce. In this comprehensive guide, we'll explore what IOSS is, the new VAT rules, its implications for businesses, registration procedures, exceptions, and how it affects EU shoppers.

What is IOSS?

The Import One-Stop Shop (IOSS) is a simplified VAT payment and collection system introduced by the EU to streamline and facilitate the declaration and payment of Value-Added Taxes (VAT) and on goods imported to the EU.


IOSS focuses on goods with a value up to €150, while the One-Stop Shop (OSS) is designed for services, goods over €150, and certain domestic transactions. These systems collectively aim to simplify VAT obligations for businesses operating within and outside the EU.

How will this affect the business?

Businesses, especially those involved in cross-border e-commerce, will need to adapt their processes to comply with the new VAT rules. IOSS allows for a simplified and centralized approach to VAT payments, reducing administrative burdens and ensuring smoother operations.

Rules for IOSS

To utilize IOSS, businesses must ensure that the value of the goods in a consignment does not exceed €150. Additionally, they are required to collect and declare VAT at the point of sales, allowing for a more efficient and transparent taxation process.

How to register for IOSS?

Businesses can register for IOSS through the tax authorities of an EU member state. Registration allows them to use the IOSS for reporting and paying VAT on eligible transactions. The registration process typically involves providing necessary business details and agreeing to comply with IOSS rules.

Are there exceptions to IOSS?

While IOSS is a valuable tool for many businesses, there are exceptions. For instance, businesses selling goods exceeding €150 in value or those opting to use the traditional customs declaration method may not qualify for IOSS.

Is IOSS registration mandatory?

While IOSS registration is not mandatory, businesses may find it advantageous to register voluntarily. Registration provides access to simplified VAT procedures, enhances customer experience and ensures compliance with the new regulations.

How will the VAT package affect EU shoppers?

The VAT package, including IOSS, aims to create a level playing field for EU and non-EU businesses, ensuring fair and consistent taxation. For EU shoppers, this means greater transparency in pricing, as VAT is collected at the point of sale.

Glossary of terms

  • VAT (Value-Added Tax): A consumption tax imposed on the value added to goods and services at each stage of production and distribution.
  • OSS (One-Stop Shop): A system for declaring and paying VAT on certain services, goods over €150, and specific domestic transactions.
  • Consignment: A shipment or parcel of goods, typically identified by a tracking number.


Understanding and adapting to IOSS is essential for businesses navigating the evolving landscape of cross-border e-commerce within the EU. For further assistance or specific inquiries, businesses can refer to the official IOSS resources or contact our support team. We are dedicated to facilitating a smooth transition to the new VAT rules for our clients.

EasyParcel is the author of this solution article.

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