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How to setup custom branding on Air Waybill?


What is Air Waybill?

An Air Waybill (AWB) is a document detailing the parcel’s destination, sender details, receiver details, and parcel contents. Every parcel must have an AWB attached to ensure a smooth delivery process.

Learn more about what AWB is and the importance of attaching it to your parcel.

Promotional Text at RM0.09 Nett Per AWBPromotional Banner at RM0.14 Nett Per AWB
Sample Air Waybill showing promotional text placement example 1
Sample Air Waybill showing promotional text placement example 2
Sample Air Waybill showing promotional banner placement example


How to set up Air Waybill Branding (Text)?

Step 1: Go to “Branding Tools”, click on "AWB Branding".

Navigation path to AWB Branding under Marketing Tools in EasyParcel dashboard

Step 2: Select "Text (+RM0.09/parcel)" as your branding format. You can enter your brand name and custom text.

AWB Branding format selection page showing banner option

Step 3: You can also use template provide by EasyParcel, click "Use Templates Here".

Banner upload interface for AWB Branding submission

Banner upload interface for AWB Branding submission

Banner upload interface for AWB Branding submission

Step 4: After enter your brand name and custom text, you can preview how it will appear on your Air Waybill. Then, click "Submit For Review".

Banner upload interface for AWB Branding submission

Step 5: Review the custom AWB fee breakdown, then click "Confirm Submit" to proceed.

Note: Final pricing may differ based on your top-up deals or coupons applied.

Banner upload interface for AWB Branding submission

Step 6: Your AWB branding has been submitted for review. Your submission will be reviewed by our team within 1–2 business days. Our EasyParcel team will notify you by email once it’s approved.

Banner upload interface for AWB Branding submission


How to add Air Waybill Branding to your shipment?

Step 1: Quote and book domestic/ international parcel as usual.

Step 2: Fill in the necessary details, including the sender details, receiver details, parcel content and value.

Step 3: After filling in your sender details, receiver details, parcel content, and parcel value, scroll down to the "Get Your Brand Noticed with Every Delivery!" section.

Step 4: Turn on "Custom AWB" under options to add to your parcel.

Step 5: Then continue with a click on the "Checkout" button.

Step 6: Complete the booking and pay it.


Air Waybill Branding Terms and Conditions

1. All marketing content created under EasyParcel Marketing Tools must NOT include:

  • Illegal products or services
  • Discriminatory practices
  • Alcohol, tobacco, drugs, or drug-related products
  • Weapons, ammunition, or explosives
  • Adult products, services, or content
  • Violent or gore content
  • Political, religious, or racial content
  • Misleading or false information
  • Profanity or vulgar language
  • Gambling-related content
  • Counterfeit products or services
  • Prohibited financial products and services
  • Controversial content

2. All submitted content will be reviewed by the EasyParcel team. Approval will be granted within 24–48 working hours.

3. Only English and Bahasa Malaysia are allowed for EasyParcel Marketing Tools (except Custom Tracking Email, where Mandarin and emoji are supported).

4. NO refunds will be given:

  • Once payment for EasyParcel Marketing Tools is completed
  • If the design does not comply with the guidelines
  • For losses due to designs failing to comply with guidelines
J
Jenny is the author of this solution article.

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