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How to setup custom branding on Tracking SMS?


Sending a Tracking SMS can be a great way to keep your customers updated regarding their parcel status, and it gets better when you can customize the message according to your brand voice. This is a great way to connect and build a stronger bond with your receivers! Learn more about what Tracking SMS is and what it can do to help your business.

How much should I pay for Custom Tracking SMS?

Tracking SMSRM0.20
Custom Tracking SMSRM0.30
Remove EasyParcel Branding Add on RM0.05

How to set up Custom Tracking SMS?

Step 1: Go to “Marketing Tools” , click "Custom Branding" then and click on “Custom Tracking SMS”.

Step 2: You can craft the SMS content with the variations listed above.

Step 3: You can choose to remove EasyParcel branding by adding on RM0.05 per recipient or else proceed with “Save Changes”.

Step 4: Make sure you have activated the Custom Tracking SMS.

Step 5: Once the Custom Tracking SMS has been activated, all you need to do is just turn on “Custom Tracking SMS” when booking for courier service.

Custom Tracking SMS Terms and Conditions

1. All contents created for your own marketing purposes under EasyParcel Marketing Tools must NOT fall under:
  • Illegal products or services
  • Discriminatory practices
  • Alchohol & tobacco productsDrugs & drug-related products
  • Weapons, ammunition, or explosives
  • Adult products, services & content
  • Violent & gore content
  • Political, religious and racial content
  • Misleading or false content
  • Profanity and vulgar languages
  • Gambling
  • Counterfeit products & services
  • Prohibited financial products and services
  • Controversial content

2. All contents created will be reviewed by EasyParcel team and approval will be granted within 24 to 48 working hours.

3. Only English and Bahasa Malaysia language is allowed for all EasyParcel Marketing Tools – except for Custom Tracking Email (Mandarin language and emoji supported)

4. NO refunds will be given:

  • Once payment for EasyParcel Marketing Tools is completed
  • If the design does not comply to our guidelines
  • For the day loss due to designs failure in complying to our guidelines
Jenny is the author of this solution article.

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