EasyParcel (Malaysia) Help Centre

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Setup Custom Tracking Email


Whether you need to send out parcel details for your customers via email in your favorite theme color or along with your own logo and promotional text/banner to boost your sales, we’ve got you covered in one place - Custom Tracking Email.


How much do I need to pay?

Tracking EmailRM0.05
Custom Tracking Emailadd on RM0.05
Remove EasyParcel Branding + Replace Social Media Linkadd on RM0.05


To setup Custom Tracking Email:-

Step 1: Head over to “Marketing Tools” and click on “Email” > “Custom Tracking Email”.

Step 2: Key in email subject with the variations listed above.

Step 3: Upload your own business logo and decide your theme color.

Step 4: You can insert your marketing message in the format of text or banner.

Step 5: You can choose to add on RM0.05 per parcel to remove EasyParcel branding and display your own social media. Once everything is ready, click on “Submit to Review” and just wait for approval from EasyParcel team.


Terms & Conditions:-

  1. All contents created for your own marketing purposes under EasyParcel Marketing Tools must NOT fall under:
    • Illegal products or services
    • Discriminatory practices
    • Alchohol & tobacco products
    • Drugs & drug-related products
    • Weapons, ammunition, or explosive
    • Adult products, services & content
    • Violent & gore content
    • Political, religious and racial content
    • Misleading or false content
    • Profanity and vulgar languages
    • Gambling
    • Counterfeit products & services
    • Prohibited financial products and services
    • Controversial content
  2. All contents created will be reviewed by EasyParcel team and approval will be granted within 24 to 48 working hours.
  3. Only English and Bahasa Malaysia language is allowed for all EasyParcel Marketing Tools – except for Custom Tracking Email (Mandarin language and emoji supported)
  4. NO refunds will be given:
    • Once payment for EasyParcel Marketing Tools is completed
    • If the design does not comply to our guidelines
    • For the day loss due to designs failure in complying to our guidelines
J
Jenny is the author of this solution article.

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