EasyParcel (Malaysia) Help Centre

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How if my parcel is heavier than declared?

 If this happens, your parcel will have to be put on hold until we receive your payment for the extra charges. By entering the weight and dimensions of your shipment during booking, you are pre-paying for the postage. If the shipment is heavier or larger, extra charges for the additional weight will be automatically charged to your EasyParcel account based on the final weight validated by the courier company. Additional charges will be at EasyParcel's normal rate. View HERE for more info.

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