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What is Tracking WhatsApp?
Tracking WhatsApp is an automated marketing tool that you can activate to inform your receivers of their parcels tracking number that you have booked and created on EasyParcel. Update your customers with ease by using tracking WhatsApp on EasyParcel today!
From here on, you will be able to send your receivers tracking details such as the tracking number and link to live tracking automatically via WhatsApp upon checking out the parcel from your cart.
Below will be an example of what your receiver will receive once you turn on Tracking WhatsApp for their parcel :-
Why is Tracking WhatsApp important?
Almost 70% of people will check for new messages within the first five minutes of receiving a message, where as WhatsApp messages have an open rate at over 98%. At this modern era, using tracking WhatsApp for your company's tracking and order updates will increase customer satisfaction. Customers will no longer have to spend their time fretting and checking up with you regarding their order status and its delivery movement.
How much do I need to pay for Tracking WhatsApp?
Your Tracking WhatsApp rate will be dependent on your top up package. You may refer here to identify your promo rate!
How to activate Tracking WhatsApp during parcel booking?
Step 1: Book your shipment per usual.
Step 2: After filling up the necessary information at the booking page, click the checkbox to opt for Tracking WhatsApp before clicking the 'Add To Cart' button.
Step 3: Confirm your order and that Tracking WhatsApp has been activated. Once confirmed, you may proceed to payment by clicking 'Check Out'.
