EasyParcel (Malaysia) Help Centre

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What is Tracking SMS on EasyParcel?

Introducing Tracking SMS where your receivers will receive the tracking details via SMS once the order is paid. Awesome isn’t it? If you’re having tons of orders and don’t want to have your customers left unattended, this will be a good magic tool for you to keep your receiver well informed on their shipment status. So how does it work? It’s really simple.


How much do I need to pay?

Your Tracking WhatsApp rate will be dependent on your top up package. You may refer here to identify your promo rate! 


Here's how you can turn on Tracking SMS feature during parcel booking:-

Step 1: Quote and book your shipments as usual. 

Step 2: After filling up the parcel content and its value, check the box to opt for Tracking SMS before a click on the "Add To Cart" button.

Step 3: Confirm your order and proceed to payment by clicking the “Check Out” button.

If you want to tailor the massage by adding in your personalized content to meet your brand voice, you may try out our Custom Tracking SMS feature as well! 

J
Jenny is the author of this solution article.

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