EasyParcel (Malaysia) Help Centre

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An introduction to EasyParcel and the basics of how EasyParcel works

  • How does EasyParcel work?

    We'll Cover: Check for Courier Rates Store Integrations Generate Shipping Documents Customer Support System Beginner's Video Tutorial Check for Courier Rates EasyParcel allows you to check for delivery rates fr...

  • Who are EasyParcel's courier partners?

    We'll Cover: Which courier services are available? Domestic courier partners International courier partners FAQs Which courier services are available? EasyParcel is a simple yet cost-saving delivery booking platform to s...

  • Who uses EasyParcel?

    From multinational companies, SMEs, crowdfunding businesses, to personal shippers, everyone can use the platform to improve their shipping and fulfillment experience.  We'll Cover: Businesses Individuals Businesses The p...

  • Is EasyParcel a courier?

    The short answer is, no. But even better, EasyParcel is a gateway to all the top couriers in Malaysia and internationally. Which means via EasyParcel, you can send your parcels with any top courier at lower rates via our user-friendly p...

  • Do I need an EasyParcel account before I book a parcel?

    The simple answer is yes. You'll need to create an EasyParcel account in order to enjoy all the perks we have to offer. By creating an account with us, you'll enjoy: One-stop centre: Easy to check, monitor and manage all parc...

  • How to use the EasyParcel mobile app?

    We'll Cover: I am a receiver, how to track my parcel on the mobile app? I am a sender, how to track my parcel on the mobile app? How to login my account on mobile app? FAQ Available for iOS and Android, the EasyParcel m...

  • Which web browsers does EasyParcel support?

    It is recommended to use an up-to-date web browser to ensure reliable use of all features. The platform works best with the latest two versions of all browsers. Google Chrome Mozilla Firefox Apple Safari Microsoft Edge Opera Appl...

  • How to contact EasyParcel support team?

    Our customer support team provides full assistance online. If you have any questions about EasyParcel service or shipment enquiries, kindly fill up the contact form. You may select the topic related to your inquiry to help us cater the ...