My Account

Let's put a face to your profile account, shall we? Here's how to do it: Step 1: Log in to your account, click on "Account", then "Profile" Step 2: Hover over to the image above your name, and click on it...

Addresses differ in functionality and meaning depending on the context of the situation. We'll Cover: Pick Up Address Receiver Address Profile Address Pick Up Address Pick up address is the origin destination that the ...

The dashboard analytics is the first page to greet you when you log in to your EasyParcel account. Learn more about the key features available on the dashboard to understand how it works. We'll Cover: Credit Balance Reward Poin...

Follow this quick 2-step guide to log out of your EasyParcel account: Step 1: Navigate to your profile icon on the top right of your EasyParcel account.  Step 2: Click on 'LOG OUT' to finish.

We'll Cover: Why did I not receive my verification code/OTP? How to get the code via SMS? Why did I not receive my verification code/OTP? Incorrect mobile number: You may have entered the wrong digit which causes the OTP ...

We'll Cover: Verify during signing up EasyParcel account Verify after signing up on Profile page Verify during signing up EasyParcel account If you haven't signed up yet, you can learn how simple it is here. Plus, onc...

We'll Cover: Why do I need to verify? How to verify my account (eKYC)? Why do I need to verify? There are so many features you can enjoy when you verify your account. EasyParcel is always innovating our platform to serve ...

To authenticate your account verification, a few details are needed, including: Your full name as per Identity Card (IC) NRIC number Your address as per IC Birth date Gender And that's it. Don't forget to prepare your IC...

We'll Cover: What is Account Verification (eKYC)? What does this mean for you? What is Account Verification (eKYC)? eKYC stands for Electronic Know Your Customer. In the old days, it was just KYC (Know Your Customer) wher...

If you have saved your debit or credit card details on your EasyParcel account, you will be able to remove them after seven months from the last time you used the service to place an order. This policy is in accordance with our terms an...