EasyParcel (Malaysia) Help Centre

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How do I verify my mobile number?


Verify during signing up EasyParcel account

If you haven't signed up yet, you can learn how simple it is here. Plus, once you sign up, you'll receive delivery coupons worth RM10! Right after you sign up for a free EasyParcel account, the system will bring you straight to a prompt for Quick Verification request. 

Simply click on the "Send Code" button, and the system will send you an OTP code via SMS to the number you have registered for the account. Enter the 6-digit verification code in the space provided and click "Submit".


Verify after signing up on Profile page

Another way to verify your mobile number is through your profile edit. Here's how:

Step 1: Log in to your account, click Profile dropdown and click "Profile".

Step 2: Scroll down until you see Mobile Number and click the grey button that says "Verify Now".

Step 3: The system will bring you to the Quick Verification request, where you'll click the "Send Code" button. An OTP will be sent to your mobile number via SMS. Enter the 6-digit code in the space provided and click "Submit".

Note: If you did not receive your verification code or OTP via SMS, you may check the reasons here and get it fixed so you can receive the code.

Unable to sign up or verify using your mobile number? Find out why and what to do about it here.

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EasyParcel is the author of this solution article.

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