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How to create an EasyParcel account?
Quick Summary To create a free EasyParcel account, visit the EasyParcel website and click "Sign Up," or use the app. Register using email or social accounts (Facebook/Google), verify your mobile number, and enter required det...
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How to update or change my profile details?
Quick Summary To update profile details in EasyParcel, log in, go to the "Account" section, and select "Profile" to edit personal, company, or address information. Key details like address can be changed under the &...
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How to update or change my email address?
Step 1: Click on your profile icon on the top right of the page, and select 'Profile'. Step 2: Under the 'Personal' tab, select 'Edit' to begin changing your email details. Step 3: Once completed, click on ...
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How to reset or change my password?
Quick Summary To reset a forgotten EasyParcel password, visit the login page, click "Forgot Your Password?", enter your registered email, and follow the instructions sent to your inbox. To change an active password, log in, c...
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How to update company information?
Quick Summary To update company information in EasyParcel, log in to the website, navigate to your profile icon on the top right, select "Profile," and click on the "Company" tab. Click "Edit" at the botto...
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How to change to my preferred language?
Quick Summary To change the language in EasyParcel Malaysia, click the globe icon in the top right corner of the homepage or dashboard and select your preferred language (English, Chinese, or Bahasa Malaysia). The page will then automa...
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How to update or change my mobile number?
Quick Summary To update or change the mobile number on your EasyParcel account, you must contact their customer support team via the Live Chat or Contact Us form on their website for security reasons. The mobile number cannot be update...
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How to update or change my billing information?
Quick Summary To update billing information in EasyParcel, log in, click on your profile icon (top right), select 'Profile', go to the 'Profile Address' tab, edit the details, and click 'Save'. Company-specific ...
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How to manage my payment methods on EasyParcel?
Quick Summary Manage payment methods on EasyParcel by navigating to Account > Profile > Debit/Credit Card in the dashboard to add, remove, or set primary cards. Supported methods include saved credit/debit cards (locally issued V...
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How to switch account country?
Quick Summary To switch your account country on EasyParcel (specifically between Malaysia and Singapore), go to your dashboard, click the arrow next to your credit balance, and select the desired country from the dropdown menu to refre...
