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What countries I can ship "To" with EasyParcel?
Quick Summary EasyParcel allows you to ship to over 220 countries worldwide from Malaysia, Singapore, Thailand, and Indonesia. Key destinations include major, popular spots like Singapore, the USA, the UK, Australia, China, Hong Kong, ...
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How to ship "From" different country on EasyParcel?
Quick Summary To ship from a different country on EasyParcel, select your origin country by clicking the flag/country tab on the homepage or dashboard to switch to the respective country’s portal (e.g., MY, SG). Register or log in to t...
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How to calculate chargeable weight?
Quick Summary Chargeable weight on EasyParcel is determined by comparing the actual weight (kg) with the volumetric weight (kg) and choosing the higher value. We'll Cover: What is Chargeable Weight? How to calculate Chargeabl...
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Does every courier pick up from my shipping address?
We'll Cover: Via Quote and Book Via Courier Landing Page Via Quote and Book A courier's availability to pick up from a specific shipping address varies according to the area that they are covering or operating in. You...
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What is Thermal Printer (Thermal Printing)?
Quick Summary A thermal printer is a device that uses heated printheads to produce images or text on specially coated, heat-sensitive paper, eliminating the need for ink or toner cartridges. It is highly efficient for printing barcodes...
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Does EasyParcel send Tracking Number to receiver?
EasyParcel offers our users a myriad of ways to send the tracking numbers to their receivers automatically via our celebrated Marketing Tools. Ranging from a simple Tracking SMS, Tracking Email to Tracking WhatsApp, we've got it all...
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What is an AWB?
Quick Summary An Air Waybill (AWB) is a mandatory transport document that accompanies goods shipped by international air courier or freight, acting as the "boarding pass" for cargo. It is a legally binding, non-negotiable con...
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How to declare parcel content that contain liquids and batteries?
We'll Cover: What is parcel content? Why is it important to declare parcel content? Understanding prohibited items Clearly identify and describe parcel content Follow couriers' guidelines Prepare documentation and permit...
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What are the important dates in shipping?
Quick Summary Important shipping dates include the order creation date, ship-out/pickup date (when the carrier collects the package), and the estimated delivery date (when it arrives). Key milestones like the shipping deadline (last da...
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What is handover service options (pickup/drop off) on EasyParcel?
Quick Summary EasyParcel offers two main handover options: pickup, where couriers collect parcels from your doorstep, and drop-off, where you leave them at a designated courier branch or locker. Pickup is ideal for convenience, while d...
