- How to check my reported issues status?
Once submitting your report, you may view your parcel's report status by following the steps below: Step 1: Cli...
- What should I do if I have entered the wrong information after made order?
Quick Summary If there's a mistake and the parcel has not been picked up, you'll need to cancel the shipmen...
- What should i do if don't have Air Waybill (AWB) after payment?
Quick Summary If you haven't received an Air Waybill (AWB) after payment on EasyParcel, first navigate to "...
- How do I cancel my parcel order?
Quick Summary To cancel an EasyParcel order, log in and navigate to Manage Parcel then All Parcels on the sidebar. ...
- What should I do if my parcels have not been delivered after the given time frame?
Quick Summary If within 15-25 days from the parcel pick up date and there has been no movement. The parcel is prote...
- How to request Proof Of Delivery (POD)?
Quick Summary To request Proof of Delivery (POD), users can often view a digital image directly via EasyTrack by en...
