- What is shipping surcharges?
We'll Cover: What is the Definitions of shipping surcharges? What are the Common types of shipping surcharge...
- What is weight dispute?
Quick Summary A weight dispute on EasyParcel occurs when a courier company finds that a parcel's actual or volu...
- How to avoid misdeclared parcel weight?
Quick Summary To avoid EasyParcel weight discrepancy charges, always use a weighing scale for the actual weight, ca...
- How discrepancies are identified by couriers?
We'll Cover: Automatic weighing and scanning systems Data verification and validation Exception handling an...
- What happens if my parcel weight is heavier than the declared weight?
Quick Summary If your parcel is heavier than declared on EasyParcel, the courier will re-weigh it, resulting in aut...
- What is e-Invoice and how it works?
Quick Summary An e-Invoice in Malaysia is a legally valid, structured digital document, such as XML or JSON, that r...