EasyParcel (Malaysia) Help Centre

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How to update or change my mobile number?

For security reasons, users are only able to update or change their mobile number by contacting EasyParcel's Customer Support Agents via the Contact Us Form or through Live Chat.


Reach Out Via Contact Us Form

Step 1: Visit easyparcel.com, hover over 'More' on the menu bar and click on 'Contact Us' from the dropdown.

Step 2: On the Contact Us webpage, select 'Other Enquiries'.

Step 3: Select 'General Enquiry/Feedback'.

Step 4: Type in the details to your enquiry (change mobile number) including a title, name, email address and comment.

Step 5: Once done, click 'Submit Now' and a customer support agent will reach back to assist you shortly.


Reach Out Via Live Chat

Step 1: Visit easyparcel.com and select the chat button on the bottom right of the webpage.

Step 2: Select 'General Customer Support'. 

Step 3: Write and send your inquiry, and a customer support agent will reach back to assist you momentarily.

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EasyParcel is the author of this solution article.

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