EasyParcel (Malaysia) Help Centre

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How to update or change my mobile number?

Quick Summary

To update or change the mobile number on your EasyParcel account, you must contact their customer support team via the Live Chat or Contact Us form on their website for security reasons. The mobile number cannot be updated directly by the user within the account profile settings. 



Where to contact EasyParcel Support Team?

Step 1: Visit easyparcel.com, hover over 'More' on the menu bar and click on 'Contact Us' from the dropdown.

Visit easyparcel.com, hover over 'More' on the menu bar and click on 'Contact Us' from the dropdown.

Step 2: On the Contact Us webpage, select 'Other Enquiries'.

 On the Contact Us webpage, select 'Other Enquiries'.

Step 3: Select 'General Enquiry/Feedback'.

Select 'General Enquiry/Feedback'.

Step 4: Type in the details to your enquiry (change mobile number) including a title, name, email address and comment.

Type in the details to your enquiry (change mobile number) including a title, name, email address and comment.

Step 5: Once done, click 'Submit Now' and a customer support agent will reach back to assist you shortly.

Once done, click 'Submit Now' and a customer support agent will reach back to assist you shortly.


How to contact EasyParcel Support Team via Live Chat?

Step 1: Visit easyparcel.com and select the chat button on the bottom right of the webpage.

 Visit easyparcel.com and select the chat button on the bottom right of the webpage.

Step 2: Select 'General Customer Support'. Select 'General Customer Support'.

Step 3: Write and send your inquiry, and a customer support agent will reach back to assist you momentarily.

Write and send your inquiry, and a customer support agent will reach back to assist you momentarily.

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