What is Cash On Delivery (COD)?
We'll Cover: What is Cash on Delivery (COD)? How does the Cash on Delivery (COD) service work in EasyParcel? What is Cash on Delivery (COD)? Cash on Delivery is a payment method where customers/receivers pay their orders w...
How much does COD service cost?
We'll Cover: Which couriers provide COD service? How much does COD service cost? Which couriers provide COD service? Kindly refer to the table below to see our courier partners who provide COD service:- Flash Express ...
How to create COD shipment on EasyParcel?
How to create COD shipment on EasyParcel? How do I enable COD for multiple shipments at once? Step 1: Import your shipment orders using the bulk parcel template or integrations. Step 2: After importing your shipment orders, you’...
How to get my COD settlement amount?
We'll Cover: How to withdraw my COD settlement amount? How to know which parcels are ready for settlement? How to withdraw my COD settlement amount? Ready to withdraw your settlement amount? Follow the steps below: Step ...
How to get the COD invoices and statements?
Where can I get the COD Payout Statement/COD Invoice? You can download the COD invoice via the ‘COD Settlement‘ page. A section dedicated to COD invoice is located on the far right section of the page – click on your parcel’s invoice t...
What does each status mean under the ‘COD Settlement’ page?
Status indicates the stages that your COD order is under. Understand what each important status means by referring to this table: Status Description Pending COD settlement enters this status when: 1. After you’ve purchased a COD ...
Is there a minimum or maximum amount limit for Cash on Delivery (COD)?
Yes, there is. The minimum and maximum amount limit for COD varies depending on our courier partners. Find out the COD amount limit for each courier below. Courier Min - Max COD Amount RM5.01 – RM7,000 RM6.01 – RM2,000 ...
What do I need to verify my account to withdraw the COD settlement amount?
We'll Cover: Things you need to verify your account How to verify your account? Things you need to verify your account In order to verify your account, you'll need to prepare your NRIC and find a place with natural lig...
When will my COD amount be released into my bank account after requesting a withdrawal?
Once a withdrawal request is made, the EasyParcel team will process your request, and payouts will be released to your bank account within 3–4 working days. Note: COD charges will be deducted from the total amount directly.
When am I able to request a withdrawal for my COD amount?
You can request a withdrawal according to your courier's timeline. Check the status of your parcel(s) in the 'COD Settlement' page. If it is shown as "To Release", you're able to make a request by clicking the ...