- How to change AWB Format to A4 or A6 size?
Packing orders when you’re having great sales can be a challenge too! We want to speed up your packing process and h...
- What should I do if my parcel is charged with weight discrepancy?
For customer's further information, based on our Terms and Conditions: 8.0 Surcharges, shipment charges are calc...
- How to change parcel to drop-off?
In order to improve your online booking experience, we are in the midst of upgrading our online customer service wit...
- Why are my parcel delayed?
We'll Cover: Inaccurate Documentation Peak Season Natural Occurring Events 1. Inaccurate Documentatio...
- What should i do if parcel damaged?
Parcels from time to time can be damaged in transit, so this is why it is important that you pack them correctly to ...
- What should I do if parcel missed pickup?
1. Remind courier for collection > How to remind courier for collection? 2. Change shipment to drop-off > How...
