Insurance

What are the required documents to file a claim? To file an insurance / protection claim, you must submit a few important documents for the EasyParcel team and courier to launch a proper investigation. The documents required are an it...

We'll Cover: Payout via Bank Transfer Payout via EasyParcel Credit (Recommended) Once your claim is approved, you will receive the claim amount through either bank transfer within 7-14 working days or EasyParcel credit inst...

We'll Cover: 3 types of insurance / protection in EasyParcel How to check which insurance coverage applied to my shipment? 3 types of insurance / protection in EasyParcel There are 3 types of insurance / protection in Easy...

While we at EasyParcel, and our courier partners do our best to ensure your parcels are safe and secure, we understand that incidents may happen. Thus, we provide an easy process for filing a claim for a few parcel issues you might face...

All shipments made via EasyParcel are protected under two types of insurance coverage; Basic Insurance and InsurePlus. Your shipment can also benefit from the ultimate protection of EasyCover if you opt for EasyCover add-on when checki...

Upon filing a claim, you may check the status of your submission by clicking on "Protection Claims”. Your submission can be assigned any of the following statuses. In this guide, we’ll walk through what each status means in detail:...

We'll Cover: What protection will I get when I buy? How to buy protection? What protection will I get when I buy? The protection that you can buy from EasyParcel is EasyCover protection. EasyCover is a protection that wil...