There are several reasons you may not be able to log in to your EasyParcel account. To better understand why, we recommend trying other login methods prior to contacting our customer service agent.
If you forgot your password, you can reset your password.
Other failed logins are due to one of the two following reasons:
1. System Limitations
As part of EasyParcel's increasing efforts to make the booking experience safe and enjoyable for all our users, some system limitations have been put in place. This is also to prevent unauthorized access to your account. Therefore, if you face this issue we do suggest contacting our customer service agent via contact us where you can send an email or get real-time answers via live chat.
2. Permanent Suspension
Finally, we may permanently suspend users who have violated EasyParcel policies. Such users will not be able to log in due to security reasons. You may learn more about account limitations.