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How to create an EasyParcel account?
New to EasyParcel? Take a step closer to booking multiple courier services at an affordable rate by setting up an EasyParcel account. Aside from booking, you’ll be able to store and easily access all your parcel details here for free. ...
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How to update or change my profile details?
Personalize your EasyParcel experience by updating your profile. To update your personal details, click on "Account" that's located on your sidebar and then select "Profile". We'll Cover: Personal Comp...
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How to update or change my email address?
You can change your email address linked to your EasyParcel account via the EasyParcel Website. Step 1: Click on your profile icon on the top right of the page, and select 'Profile'. Step 2: Under the 'Personal' tab...
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How to reset or change my password?
We'll Cover: How to reset password? How to change password? Reset Password If you've forgotten your password, you can reset it by following the steps below: Step 1: Visit the login page. Step 2: Click on 'F...
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How to update company information?
You can add or change your company information linked to your EasyParcel account via the EasyParcel Website. Step 1: Click on your profile icon on the top right of the page, and select 'Profile'. Step 2: Under the 'Co...
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How to change to my preferred language?
Using EasyParcel in your local language unlocks a smoother courier booking experience. Our platform is now available in 3 main languages: English, Chinese and Bahasa Malaysia - just choose whichever you're comfortable with. Step ...
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How to update or change my mobile number?
For security reasons, users are only able to update or change their mobile number by contacting EasyParcel's Customer Support Agents via the Contact Us Form or through Live Chat. We'll Cover: Contact Us Form Live Chat ...
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How to update or change my billing information?
You can add or change your billing address linked to your EasyParcel account via the EasyParcel Website. Step 1: Click on your profile icon on the top right of the page, and select 'Profile'. Step 2: Under the 'Profile...
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How to manage my payment methods on EasyParcel?
Registering a debit/credit card is a must to kickstart your international delivery booking journey. It's simple! Here's how you can do it when you log in to your EasyParcel account: We'll Cover: How to add a new credit o...
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How to switch account country?
This feature allows you access the courier assortment corresponding to the country, which is either Malaysia or Singapore. Just remember 1 set of login details and you can access to both your Malaysia and Singapore accounts with 1-time...
