Quick Summary
To switch your account country on EasyParcel (specifically between Malaysia and Singapore), go to your dashboard, click the arrow next to your credit balance, and select the desired country from the dropdown menu to refresh the page. This allows access to different courier rates using one set of login details.
Why do I have to change my account's country?
This feature is suitable for any brand that has shipping requirements where their parcels originate in different countries.
All of your parcels will be displayed and charged in the currency associated with your account's country. You'll be able to access country-specific courier companies and seamlessly generate parcels according to account's country where you have address created.
How to change my account's country?
Step 1: Go to your dashboard and click on the arrow next to your credit balance.
Step 2: You'll see a dropdown of your Malaysia and Singapore's credit balance.
Step 3: Click to select it and your page will refresh in the country that you've selected.
Note: If you are unable to change the currency after swithching your account country, please contact our Customer Support team for further assistance.