Ready to book international delivery? But wait, you'll need to register a debit/credit card first for your account. It's really simple! Log in or sign up first to your EasyParcel account and follow these simple steps.
We'll Cover:
How to add a new credit or debit card?
Step 1: Visit From the sidebar of the dashboard, click on 'Account' and then select 'Profile'.
Step 2: Go to 'Debit/Credit Card' tab.
Step 3: Click on 'Add New Card'.
Step 4: Enter your card details.
Step 5: Make sure your details are correct to avoid any card errors. Click on 'Pay Now' to finish.
How to update primary card?
(Applicable for those who've registered more than 1 card)
Step 1: Visit From the sidebar of the dashboard, click on 'Account' and then select 'Profile'.
Step 2: Go to 'Debit/Credit Card' tab.
Step 3: Scroll to the card and click on 'Set as Primary'.
Step 4: Click on 'Confirm' to finish.
How to remove a credit or debit card?
Step 1: Visit From the sidebar of the dashboard, click on 'Account' and then select ' Profile'.
Step 2: Go to 'Debit/Credit Card' tab.
Step 3: You'll need to select another card as primary card (applicable if the card that you want to remove was set as primary).
Step 4: Once done, click 'Remove Card'.
Step 5: Click on 'Confirm' to finish.
Important: You may only be able to remove your credit/debit card from your account after seven (7) months from the last time you used the service to place an order. You can learn more here.
Note: The SST charges breakdown will be shown during the checkout process for your review.
FAQ
- Q: Are there any restrictions on removing a card?
A: Yes, you can only remove your card after seven (7) months from its last use for placing an order. If you need more details, feel free to contact our support team! - Q: Where is the 'Remove Card' button showing?
A: The 'Remove Card' button is displayed directly under the name of the card you wish to remove in the 'Debit/Credit Card' tab of your EasyParcel account. Once you find it, click on it and follow the prompts to confirm the removal. - Q: Where can I find the outstanding SST charges?
A: The SST charges breakdown will be displayed on the checkout page during your transaction. This breakdown will provide you with a clear view of any outstanding charges related to your order.
And there you have it! You've successfully managed your payment methods on EasyParcel. We’re thrilled to support you on your delivery journey! If you have any further questions, feel free to explore our other articles or reach out to our friendly support team. We’re here to help you every step of the way!
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