EasyParcel (Malaysia) Help Centre

Login Sign Up

What is Cash On Delivery (COD)?


  • What is Cash On Delivery (COD)?
  • Cash On Delivery (COD) service
  • How COD service works?

What is Cash On Delivery (COD)?

Cash On Delivery (COD) is a payment method where customers/receivers pay with cash for their orders at the moment they receive the package by couriers.

Cash On Delivery (COD) service

At EasyParcel, we acknowledge this preference by customers. Thus, we provide the Cash On Delivery (COD) service for EasyParcel users.

EasyParcel users may choose to create shipments that allow the COD method for their customers/receivers who prefer to pay using cash upon delivery via COD service.

How COD service works?

Step 1: Book and enable COD service in EasyParcel

Step 2: Drop off your parcel or wait for couriers to pick up

Step 3: Couriers collect cash payment from receiver upon arrival

Step 4: Make a withdrawal request on COD settlement page once status is "to release" (Make sure to verify your account to be able to proceed with the withdrawal)

Step 5: The payout amount will release to sender's account within 3-4 working days (COD charges will be deducted from the payout amount directly)

EasyParcel is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.