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How to get my COD settlement amount?

What is COD Settlement?

Cash On Delivery (COD) payment is when the buyer makes a payment in cash to the courier at the time of receiving the goods or services. This payment is handed over directly to the courier, who acts as an intermediary between the buyer and the seller. In EasyParcel, when the courier collects the payment, it will be transferred to EasyParcel, where users can then claim the payment amount from their accounts. This is called a COD settlement.

How to withdraw my COD settlement amount?

Ready to withdraw your settlement amount? Follow the steps below:

Step 1: Go to "COD Settlement" under the "Cash On Delivery" tab.
Note: Make sure to verify your account and update your bank information to be able to withdraw the settlement.

Step 2: Learn your COD settlement amount summary on the 'Total COD Payout Amount Overview' and click the "Withdraw" button when you're ready.

How to know which parcels are ready for settlement?

You may scroll over to the bottom of the COD Settlement page, and find the status of each parcel. The COD Settlement Status shows how far each parcel has progressed so far. 

Once COD amount is ready for withdrawal, the status will change from "Pending" to "To Release". This is based on the chosen courier's timeline.

The status will show "Released" once the payout for the particular parcel is successful.

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EasyParcel is the author of this solution article.

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