EasyParcel (Malaysia) Help Centre

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When am I able to request a withdrawal for my COD amount?

Ready to withdraw your settlement amount? It's really easy with EasyParcel. But before we dive in on the simple steps, ensure that you have verified your account to be able to request a COD withdrawal. This is simply to ensure we meet the top security performance standards that we are proud of. Done with verification? Then go ahead and follow these steps to check out if you're able to withdraw.

Step 1: Go to 'Cash On Delivery' and click on 'COD Settlement'. If the status shows "To Release", then you're able to make a request by clicking the "Withdraw" button.

You can learn more on what other COD settlement statuses mean via our guide here.

Note: Kindly make sure that your bank account details, as provided in the 'Bank Information' tab, have been filled out accurately.

Alternatively, you can also learn more on the courier's timeline so you know when to expect to be able to request the withdrawal.

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EasyParcel is the author of this solution article.

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