EasyParcel (Malaysia) Help Centre

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How to create On-Demand parcel?

Have an urgent document or gift that needs to be delivered within the same day? Count on our fast, convenient and affordable on-demand door-to-door delivery service. Here's how you can book for it:-

Step 1: Click on "On-Demand Delivery" on your dashboard. Enter your pick up full address in the search bar, click "Add New Stop",  then ensure the pointer on the map is correct.

Step 2: Enter your drop off full address in the search bar, click "Add New Stop" and ensure the pointer is correct.

Note: You may add multiple drop off locations if you are sending a few parcels to different receivers. The quote will vary accordingly.

Step 3: Make sure both locations are correct, then click "Get a Quote".

Step 4: Choose the right transportation size for your parcel and click "Select".

Step 5: Fill in the pick up details.

Step 6: Fill in the drop off details.

Step 7: Proceed with payment by clicking "Pay Now".

Step 8: A pop-up will show your payment is fully paid with the final price for the shipment. Click "Continue" to proceed with the On-Demand delivery.

Note: The On-Demand delivery is a paperless delivery, thus no Air Waybill (AWB) is needed. Sender only needs to write down the receiver's details, such as name, contact, and parcel content on the parcel itself.

Once payment is successfully paid, you may track your On-Demand parcel in real-time to see your parcel progress.

Jenny is the author of this solution article.

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