What is Account Verification (eKYC)?
eKYC stands for Electronic Know Your Customer. In the old days, it was just KYC (Know Your Customer) where it involved the traditional way of compiling sensitive data of the users on paper for security purposes. Nowadays, it has evolved into a digital way that is both remote and time- and cost-saving. KYC is literally a procedure to identify the user to avoid problems such as identity thief, scams, fraud, etc.
In a simple sense, KYC is just a procedure to check if the user is really who he says he is. While eKYC is the digitalization of the said procedure.
What does this mean for you?
Now comes the question: What does it have to do with you? Well, to ensure security purposes are met, especially when handling financing value, we desire to know you, our valued users, for who you really are. We would love to handle the financial processes, settlement processes, and other monetary value processes in the right way.
Features such as Cash On Delivery, sending international shipment by using FedEx and many more innovations to come in EasyParcel revolve around the monetary value process. Because of that, we, as well as many other financial institutions, would require you to verify your account to expedite the process. Learn here on how to verify your account successfully and enjoy the features.
Account verification (eKYC) is essential to ensure secure and trusted transactions. This process must be completed if customers wish to book FedEx shipments for international deliveries.
FAQ
- Q: How do I verify my account?
A: To verify your account, start by scanning the QR code that appears on your screen with your phone. Log in with your EasyParcel credentials, then read the reminder and click "Let's Get Started." Next, upload clear photos of your NRIC (front and back), confirm that the displayed information is correct, and click "Confirm." Finally, take a well-framed selfie without flash and submit it to complete the verification process. For more information, check out our article. - Q: Why do I need to verify my account?
A: Verifying your account unlocks numerous features on EasyParcel and enhances security. It helps us ensure that you are a legitimate user, allowing us to continue innovating our platform for your benefit. - Q: What information is required during Account Verification (eKYC)?
A: To authenticate your account verification, you'll need to provide a few details, including your full name as per your Identity Card (IC), NRIC number, address as per your IC, birth date, and gender. Don't forget to prepare your IC for photo snaps to verify.
And there you have it! You've got a solid understanding of what Account Verification (eKYC) is all about. We’re excited to have you on board! We hope this guide has been helpful, but if you have any questions, don’t worry—we’ve got you covered. Feel free to explore our other articles or reach out to our friendly support team. We're here to assist you every step of the way!
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