EasyParcel (Malaysia) Help Centre

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What is EasyParcel credit?

Simply top up your EasyParcel account with credit to book deliveries as you go. Every top up package comes with different attractive rates and benefits. To enjoy the attractive rate, you must first have an account with us. Fret not, creating an account is free.

EasyParcel credit has a validity of 1 year from your latest top up date. You can further extend the validity of all your credit balance for 1 year from your most recent top up date by topping up any package. Eg, You’ve made a RM2000 top up on Jan 1 that unlock promotion rate for 6 months. If you have remaining credit after June 30, your account will switch back to normal rate. A new top up will activate back all remaining credit to the new VIP rate.

How to check your credits validity?

Follow the steps below to check for your account validity:

Step 1: Click arrow down icon beside profile picture.

Step 2: Mouseover the green label below located right under your profile name.


Step 1: Click "Dashboard" >"Account" > "Profile"

Step 2: Mouseover the green label below located right under your profile name.

Information of EasyParcel Credits

Before your account expires, we will send you multiple reminders through SMS and email. The infographic below shows everything you need to know about EasyParcel credit:

Jenny is the author of this solution article.

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