EasyParcel (Malaysia) Help Centre

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How do I top up online via credit/debit card, online banking or e-wallet?

You can top up your EasyParcel credit directly in just a few clicks online and enjoy member rates for your deliveries. This online top up available across multiple methods, including credit/debit card, online banking and e-wallet. Find out how you can top up online:-

Step 1: From the side bar of your dashboard, click on the “Top Up”, which is located under your profile name.

Step 2: Choose the top up package that suits your needs by clicking the “Get It Now” button.

**Please ensure that you have selected the correct top up amount as refunds can only be issued if there was a system error only. 

Step 3: Before checking out, you can opt to purchase Purchase With Purchase (PWP) items by clicking "Add Item".
Step 4: Once done, click "Continue" to proceed with payment.

Step 5: Select your preferred payment method: credit/debit card, online banking or e-wallet, and then proceed with a click on the "Pay Now" button.

**Please be reminded that e-wallet option applicable for EP20 until EP1000 only

A quick heads up for you that EasyParcel credit has a validity of 1 year from your latest top up date. You can further extend the validity of all your credit balance for 1 year from your most recent top up date by topping up any package. Know more about EasyParcel credit

Jenny is the author of this solution article.

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