In such an event, the receiver may request for a re-attempt delivery for another day to your chosen COD courier. For more information, please contact our customer service team who'll be able to assist you further.
Related Articles
- What is Cash On Delivery (COD)?
- How much does COD service cost?
- How to create COD shipment on EasyParcel?
- How to get my COD settlement amount?
- How to get the COD invoices and statements?
- What does each status mean under the ‘COD Settlement’ page?
- Is there a minimum or maximum amount limit for Cash on Delivery (COD)?
- What do I need to verify my account to withdraw the COD settlement amount?
- When will my COD amount be released into my bank account after requesting a withdrawal?
- When am I able to request a withdrawal for my COD amount?
- Are card payments, e-Wallet payments, QR payments, and online banking accepted for COD?
- Who will bear the delivery costs if the COD parcels are returned or rejected?
- Can the receiver reject the COD shipment after opening the parcels?
- Who is responsible for paying the COD charges and shipping fee?
- Can I change my COD amount after placing an order?
- How does COD charges work?
- Which couriers are available for COD on EasyParcel?