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How does COD charges work?

COD charges will be based on the fix rate or percentage fee set by the courier, and will be deducted directly from the COD amount set by you. 

For example, if you book Pgeon Prime to ship your parcel at the COD amount of RM100:-

Pgeon Prime COD charges of RM6 or 3.8%, whichever is higher:

RM100 x 3.8% = RM3.80

As RM6 is the higher COD charge, this amount will be deducted directly from RM100 when you request to withdraw your COD amount from the "COD Settlement" page. 

You may refer to the COD service costs for each courier partner to find out more on the COD charges.

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