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Fill in e-Invoice profile
To ensure seamless transactions and compliance with tax regulations, it's essential to obtain your e-Invoice. At EasyParcel, we make it easy for you by providing more than one page to fill out your e-Invoice profile. Here’s how you can do it:
Solution 1:
Step 1: Login or sign up to an account then go to your profile settings.
Step 2: Head over to the "e-Invoice" tab.
Solution 2:
Step 1: Head over to top up page. You'll find a link to setup your billing address on the top page.
Solution 3:
Step 1: Go to your "Statement" page. You'll find a link to setup your billing address on the top page.
What to fill in e-Invoice profile
Kindly fill out the required fields accurately, including your Tax Identification Number (TIN). The TIN is crucial for tax reporting and legal compliance, ensuring smooth transactions so it is highly advisable to be cautious when entering the right number for smooth operations ahead.
Step 1: Choose Business or Personal Use.
Step 2: Fill in your billing address.
Step 2 (a) Business: Fill in your Business TIN, Registration No and Business SST No.
Note: Please ensure that you have entered the correct TIN code of your Business. You may check the type of TIN code for your type of business.
Step 2 (b) Personal: Fill in your Personal TIN and your ID (NRIC/ Passport No./ Army IC).
Note: Please ensure that you have entered the correct TIN code. The personal TIN code starts with "IG". To understand further, you may read different TIN codes for different types of category.
Step 3: Double-check all information for accuracy before submission to avoid delays. Once satisfied, you can now click “Submit”.
Where to download e-Invoice
Once you've completed the form and updated your preferences, accessing your e-Invoice is straightforward. Upon successful submission, you will see this page:
Where to download:
Step 1: Log in to your account, head over to the “Statement” and click "Top-Up/ Refund Invoice” tab.
Step 2: Look for the specific transaction for which you need the e-Invoice.
Step 3: You’ll see an e-Invoice status under “Download Invoice”
Note: You may learn more about what different e-invoice statuses mean to help you understand further.
Step 4: Click on the download icon or link next to the transaction details to obtain your e-Invoice.
FAQ
1. What is e-Invoice?
An e-Invoice is a digital document that serves as an official record of a transaction between parties. It replaces traditional paper invoices, offering convenience, efficiency, and reduced environmental impact. e-Invoice also serve a great deal of benefits for taxpayers.
2. Where to find my TIN?
If you haven't obtained your Tax Identification Number (TIN) yet, learn our guide on what is TIN and where to find TIN. This is to ensure your TIN is accurately entered to avoid issues with generating e-Invoices.
3. What if I entered the wrong TIN?
If you’ve mistakenly entered an incorrect TIN during registration:
- You may contact our customer support immediately for assistance.
- You may kindly provide your correct TIN and transaction details for prompt correction.
4. Why did it say "Fail to Generate e-Invoice"?
We're sorry to hear that. The common reasons for this issue may include:
- Incorrect or incomplete TIN information while filling in the profile.
- Technical glitches or system updates.
- TIN is not accurately entered.
- Lost internet connection and browser incompatibility.
You may refresh your web page or reconnect your internet. Should the issue persists, kindly contact our support team for further assistance.