Quick Summary
To download your e-Invoice on EasyParcel, log in and navigate to "Credits" > "Transaction Statements". Click the "Einvoice Transactions" tab, locate your transaction, and click the download to save your e-Invoice, which is automatically generated after top-ups.
We'll Cover:
How to fill in e-Invoice profile?
To ensure seamless transactions and compliance with tax regulations, it's essential to obtain your e-Invoice. At EasyParcel, we make it easy for you by providing more than one page to fill out your e-Invoice profile. Here’s how you can do it:
Step 1: Login or sign up to an account then go to "Settings", click on "Account Profile".
Step 2: You will see the E-Invoice Information section under the Address section.
What to fill in e-Invoice profile?
Kindly fill out the required fields accurately, including your Tax Identification Number (TIN). The TIN is crucial for tax reporting and legal compliance, ensuring smooth transactions so it is highly advisable to be cautious when entering the right number for smooth operations ahead.
For Personal Use:
Step 1: Choose personal account.
Step 2: Fill in your Personal Name, and your ID types (NRIC/ Passport No./ Army IC), ID number and individual Tax Identification Number (TIN).
Note: Please ensure that you have entered the correct TIN code. The individual TIN code starts with "IG". To understand further, you may read different TIN codes for different types of category.
Step 3: Fill in your phone number and billing address.
Step 4: Double-check all information for accuracy before submission to avoid delays. Once satisfied, you can now click “Save Changes”.
For Business Use:
Step 1: Choose business account.
Step 2: Fill in your Business Registered Name, Business Registration Number, Company SST Number, MSIC Code (Business Activity) and Business Tax Identification Number (TIN).
Note: Please ensure that you have entered the correct TIN code of your Business. You may check the type of TIN code for your type of business.
Step 3: Fill in the phone number and billing address.
Step 4: Double-check all information for accuracy before submission to avoid delays. Once satisfied, you can now click “Save Changes”.
Where to download e-Invoice?
Once you've completed the form and updated your preferences, accessing your e-Invoice is straightforward. Upon successful submission, you will see this page:
Where to download:
Step 1: Log in to your EasyParcel account, go to "Credits" and click on "Transaction Statements".
Step 2: Click on "Einvoice Transactions" to search for your statement history and click on the "Download" to download your statement.
FAQ
1. What is e-Invoice?
An e-Invoice is a digital document that serves as an official record of a transaction between parties. It replaces traditional paper invoices, offering convenience, efficiency, and reduced environmental impact. e-Invoice also serve a great deal of benefits for taxpayers.
2. Where to find my TIN?
If you haven't obtained your Tax Identification Number (TIN) yet, learn our guide on what is TIN and where to find TIN. This is to ensure your TIN is accurately entered to avoid issues with generating e-Invoices.
3. What if I entered the wrong TIN?
If you’ve mistakenly entered an incorrect TIN during registration:
- You may contact our customer support immediately for assistance.
- You may kindly provide your correct TIN and transaction details for prompt correction.
4. Why did it say "Fail to Generate e-Invoice"?
We're sorry to hear that. The common reasons for this issue may include:
- Incorrect or incomplete TIN information while filling in the profile.
- Technical glitches or system updates.
- TIN is not accurately entered.
- Lost internet connection and browser incompatibility.
You may refresh your web page or reconnect your internet. Should the issue persists, kindly contact our support team for further assistance.