EasyParcel (Malaysia) Help Centre

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How to check my shipment delivery status?

Quick Summary

Shipment delivery status can be checked on EasyParcel by logging into the account and navigating to Manage Parcel > All Parcel, then clicking the tracking number to view updates. Alternatively, EasyTrack can be used on the EasyParcel website without logging in by entering the tracking number or order number to see the latest delivery status.



How To Track And View All Parcels?

Step 1: Log in to the EasyParcel account; under 'Manage Parcel' click 'All Parcel'.

EasyParcel dashboard showing the Manage Parcel sidebar and All Parcel link

Step 2: All parcels can be viewed on one page to track status or click on a specific tracking number.

List of all parcels with status updates and clickable tracking numbers


How To Track On-Demand Parcels?

Step 1: Log in to the EasyParcel account; under 'Manage Parcel' click 'On-Demand Parcel' and choose the specific on-demand parcel.

Navigation to On-Demand Parcel section under Manage Parcel menu

Step 2: Live-tracking for the on-demand parcel is available for viewing.

Real-time map and status updates for on-demand parcel delivery


How To Track Parcels Via Tracking Parcel?

Step 1: Log in to the EasyParcel account; under 'Manage Parcel' click on 'Tracking Parcel', choose the parcel to track and click 'View Details'.

Selecting the Tracking Parcel option and the View Details button for an order

Step 2: The full timeline of the parcel movement is displayed.

Detailed timeline view showing every stage of the parcel shipment process


How To Use EasyTrack For Parcel Tracking?

If not logged in, EasyTrack can be used for tracking.

Step 1: Navigate to the EasyParcel website, hover over 'Features' and click on 'EasyTrack'.

Accessing EasyTrack through the Features menu on the EasyParcel homepage


Step 2: The page directs to EasyTrack. Enter the tracking number inside the column.
Note: Up to 15 tracking numbers may be entered. Separate with a semicolon (;) or return (enter).

Input field on EasyTrack for entering multiple tracking numbers


Step 3: Select the courier service.

Courier service selection icons on the tracking page


Step 4: The delivery status and the estimated delivery date of the parcels are shown.

Final tracking results display showing current status and estimated delivery date


For any issues or concerns regarding a parcel, EasyParcel's customer support can be contacted for assistance.



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EasyParcel is the author of this solution article.

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