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Which courier provide paperless delivery service?
At EasyParcel, we aim to make your shipping experience even smoother with paperless delivery! With this service, you don’t need to print your Air Waybill (AWB) before sending your parcel. Instead, Flash Express will assist you in printing and attaching the AWB during the drop-off process. Currently, Flash Express offers paperless delivery via EasyParcel with the following details:
| Courier Partner | Service Available | Pickup | Drop Off | Area Coverage |
| Flash Express | Paperless Delivery | Not Available | Available at Flash Express branches | Whole Malaysia (West Malaysia & East Malaysia) |
How does paperless delivery work?
- Place your booking on EasyParcel as usual.
- Choose Flash Express during booking and complete your order.
- Prepare your parcel securely.
- Write your tracking number clearly on your parcel.
- Drop off your parcel at any Flash Express branch.
- Present the soft copy of your AWB (Air Waybill) on your mobile device.
- Flash Express personnel will scan the QR code/barcode from your AWB, print it, and attach it to your parcel.
Delivery Details
| Category | Information |
| Delivery Duration | Within West/East Malaysia: 2 – 5 working days after collection. West Malaysia to East Malaysia or vice versa: 5 – 10 working days after collection. |
| Delivery Coverage | Whole Malaysia (West Malaysia and East Malaysia). Not available for P.O. Box and FELDA areas. |
| Maximum Weight | 50kg |
| Maximum Dimension | Either one side max 200cm; L + W + H < 300cm |
| Volumetric Weight Formula | (Height × Width × Length)cm / 6000 |
| Insurance | Basic coverage up to RM200. Additional protection options like EasyParcel InsurePlus and EasyCover available |
| Cash on Delivery (COD) | Available. COD charges: RM5 or 4% of COD amount (whichever is higher). Settlement timeline: 1–3 working days. COD range: RM5.01 to RM7,00 |
| Online Tracking | Track your parcel via EasyTrack |
| Proof of Delivery (POD) | Available via EasyTrack |
Important Notes
- No Pickup Available: Only drop-off at Flash Express branches is supported.
- Tracking Number: Always write your tracking number clearly on your parcel before drop-off.
- Soft Copy AWB: Present the soft copy of your AWB during drop-off for the staff to scan and print.
- Prohibited Items: Check prohibited items here.
FAQ
- Q: Do I need to print AWB myself?
A: No. With Flash Express paperless delivery, you only need to show the soft copy of your AWB (on your phone or device) at the drop-off point. The staff will scan and print it for you. - Q: Where can I drop off my parcel?
A: You can drop off your parcel at any Flash Express courier branch in Malaysia. - Q: Is paperless delivery service available for international shipments?
A: No. Currently, Flash Express paperless delivery is only available for domestic shipments within Malaysia (West & East).
And there you have it! You now know how to send paperless delivery smoothly. We hope this guide was helpful, but if you still have questions, don’t hesitate to check out our other articles or reach out to our friendly support team. We’re here to help you every step of the way!
Read Next: How to avoid my parcel returns, delays or abandonment at customs : EasyParcel (Malaysia) Help Centre