We'll Cover:
What couriers are supporting drop-off service?
The following is the list of couriers that are supporting drop-off services:
Domestic Delivery
- PosLaju
- DHL eCommerce
- J&T Express
- Skynet
- ABX Express
- J&T Cargo
- CityLink
How to drop off my parcel?
If your parcel has missed pick up by the booked courier, you may opt for drop off by following the steps below.
Step 1: When you enter your dashboard, click 'Manage Parcel', and then 'All Parcel'.
Step 2: You will be shown the list of parcels that you have shipped out. Identify the parcel that has missed pick up and click '
' where you will click on the 'Change to Drop Off' option. 
Step 3: Click 'Learn More' to a page that will guide you on how to find your nearest drop-off point. 
Where should I drop-off my parcel?
You can refer to identify the courier's branch address and its list by following the steps below:
Step 1: Click 'Send Parcel' and input the necessary information such as the sender and receiver's postcode, along with the parcel's weight. 
Step 2: After that, click to 'Book' your preferred courier where you will be directed to the booking page. 
Step 3: Click to view the nearest drop-off points.
Note: The drop-off points shown will be based on the sender's postcode.
You may proceed to drop off your parcel at the designated point according to the list shown.
FAQ
- Q: Where can I drop off my parcels?
A: Enter the sender's and receiver's postcodes in 'Send Parcel', choose your courier, and you'll see the nearest drop-off points based on the sender's location. For more information, check out our article. - Q: Are there additional charges for dropping off my parcel?
A: No, there are no extra charges for choosing to drop off your parcel at a courier's drop-off point. - Q: What’s the difference between "Pick Up" and "Drop Off" services on EasyParcel?
A: Pick Up" allows couriers to collect your parcel from your doorstep at a scheduled time, saving you time and money. "Drop Off" lets you leave your parcel at a courier's store or hub, ideal for busy schedules. For more details, check out this article.
And that’s it! You’re all set to drop off your parcel. We hope this guide was helpful, but if you still have questions, feel free to explore our other articles or reach out to our support team. We’re always here to assist you!
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