As part of our continued effort to make you enjoy peace of mind when having parcel delivery via EasyParcel, we are happy to announce the launch of the EasyCover!
For only 2%-5% of your parcel value, this new protection plan will ensure your shipment is secured from lost with a maximum of RM10,000 coverage. This include Pgeon, DHL eCommerce, Aramex Domestic and Skynet!
This is exclusively designed for those of you who are always a great supporter of the listed courier above throughout the parcel delivery journey. Don’t wait, find out how we can secure your parcel with EasyCover:-
Payment for EasyCover | 2% of your parcel value **For example, if your parcel value is RM1000, then you will need to opt-in EasyCover with a payment of RM20 only. 5% of your parcel value for DHL eCommerce, Aramex Domestic and Skynet **For example, if your parcel value is RM1000, then you will need to opt-in EasyCover with a payment of RM50 only. |
Maximum Coverage | Up to RM10,000 per parcel |
Couriers That Available For EasyCover | Pgeon Prime, Pgeon Delivery, Pgeon Paperless ** Valid for door to door, door to point, point to door or point to point delivery within Peninsular Malaysia only DHL eCommerce, Aramex & Skynet ** Valid for door to door delivery within Peninsular Malaysia only |
Report Time Frame | Within 15th until 25th day since the collection date |
Required Documents Upon EasyCover Claim | 1. Sales/purchase invoice that must be included:
2. Photo of parcel content and parcel packaging 3. Police report for parcel value RM1000 or above (upon request) **Failure to provide required documents accurately will result in the claim being declined. We at EasyParcel reserved the right to request a police report as support evidence for your EasyCover claim submission. Applicable for any parcel value more than RM1000 or non-first timer with parcel value less than RM1000. |
Items which are excluded from EasyCover coverage | Original and/or official documents such as Identity Card, Passport, License, Bank Draft, Bank Cheque, Money Order, Stamp, paperwork, photo, document, certificate, voucher and etc. **For more info, please refer HERE (Clause 6.0 and 7.0) |
How To Purchase EasyCover?
Step 1: Quote and book for Pgeon Prime / Pgeon Delivery / Pgeon Paperless / DHL eCommerce / Aramex Domestic or Skynet for a delivery route within Peninsular Malaysia as usual.
Step 2: At the "Fill in parcel details" section, key in your parcel content and its value.
Step 3: If the parcel value is bigger than RM200 then you'll able to see the EasyCover option for you to turn on with only 2% - 5% charges of the parcel value (depending on which courier service you opt for).
Step 4: Check out the shipment from your cart, that's it! 
Bear in mind that, you'll need to file a claim for your lost parcel within the 15th-25th day since the pick-up date. Come on, click HERE to learn about the magical steps to file a claim online!
For the terms and conditions of EasyCover, click HERE to read more.