As part of our continued effort to make you enjoy peace of mind when having parcel delivery via EasyParcel, we are happy to announce the upgraded version of EasyCover!
For only 2%-2.5% of your parcel value, this new protection plan will ensure your shipment is secured from lost with a maximum of RM10,000 coverage. This include Pgeon, Pos Laju, J&T Express, DHL eCommerce, Aramex Domestic and Skynet!
This is exclusively designed for those of you who are always a great supporter of the listed courier above throughout the parcel delivery journey. Don’t wait, find out how we can secure your parcel with EasyCover:-
Payment for EasyCover | 2% of your parcel value Pgeon **For example, if your parcel value is RM1000, then you will need to opt-in EasyCover with a payment of RM20 only. 2.5% of your parcel value for Pos Laju, J&T Express, DHL eCommerce, Aramex Domestic and Skynet **For example, if your parcel value is RM1000, then you will need to opt-in EasyCover with a payment of RM50 only. |
Maximum Coverage | Up to RM10,000 per parcel |
Couriers That Available For EasyCover | Pgeon Prime, Pgeon Delivery, Pgeon Paperless ** Valid for door to door, door to point, point to door or point to point delivery within Malaysia only Pos Laju, J&T Express, DHL eCommerce, Aramex & Skynet ** Valid for door to door delivery within Malaysia only |
Report Time Frame | Within 15th until 25th day since the collection date |
Required Documents Upon EasyCover Claim | 1. Sales/purchase invoice that must be included:
2. Photo of parcel content and parcel packaging 3. Police report of the lost parcel that is covered by EasyCover (Only applicable for parcel that is lost due to theft) |
Items which are excluded from EasyCover coverage | For the complete list of new excluded items, please refer to New Exclusion List below. **No refund on EasyCover charges will be given if you proceed with purchase of EasyCover on any excluded item. For more info, please refer to our EasyCover T&C. |
Coverage via EasyCover is NOT applicable for the following items, including:
- accounts / bills / money / coin / cash / currency / deeds / any monetary
- instruments
- aerosol
- alcoholic beverages / beers / wines / liquors
- antiques / works of arts / paintings
- any product related to illegal activities or which is prohibited by law
- articles of unusual value
- biological samples
- chainsaw
- counterfeit / pirated goods and materials
- cyanides or precipitates
- dangerous / flammable / hazardous / explosive cargoes
- debit card / credit card
- drugs (including prescription)
- dry ice
- engines
- fire arms and weapons (real or fake)
- fire extinguisher
- firecrackers
- furs / skins / animal parts / animal antiquities
- gaming items such as gambling devices / lottery tickets / poker chips
- gold / precious stone / bullion / silver / silverstone / precious metal/ jewelleries
- hazardous goods / toxic powder
- knives
- lighter
- livestocks / bloodstocks / aquaculture/ birds
- narcotics
- oil
- original and/or official documents e.g. Identity card, passport, license, bank draft, bank cheque, money order, stamp, paperwork, photo, document, certificate, voucher, etc.
- perishable goods / foods
- perishable items / live or fresh plants / frozen or refrigerated items that require refrigeration
- plant and agricultural products
- pornography / offensive materials / sexual explicit content
- religious items
- seat belt tensioner
- security papers and valuable papers / bonds / vouchers / coupons
- sinks
- stamps
- tactical equipment
- tobacco/ cigarettes / cigars / vapes
**No refund on EasyCover charges will be given nor will claims submissions be entertained should you purchase EasyCover onto any of the excluded items.
How To Purchase EasyCover?
Step 1: Quote and book for Pgeon Prime / Pgeon Delivery / Pgeon Paperless / Pos Laju/ J&T Express/ DHL eCommerce / Aramex Domestic or Skynet for a delivery route within Malaysia as usual.
Step 2: At the "Fill in parcel details" section, key in your parcel content and its value.
Step 3: If the parcel value is bigger than the basic coverage, then you'll be able to see EasyCover options for your to turn on starting from only 2%-2.5% charges of your parcel value. To check basic coverage given by the courier, please refer HERE (Clause 6.0).
Step 4: Check out the shipment from your cart, that's it! 
Bear in mind that, you'll need to file a claim for your lost parcel within the 15th-25th day since the pick-up date. Come on, click HERE to learn about the magical steps to file a claim online!
For the terms and conditions of EasyCover, click HERE to read more.