EasyParcel (Malaysia) Help Centre

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How do I check my insurance / protection claims progress status?

Once you file a claim, you may check your claim progress to know the next steps you need to take. Here's how to check your claim progress:

Step 1: Log in to your account, head over to "Protect Parcel" from the sidebar and click "Protection Claim".

Step 2: Find the parcel that you have reported, then click "View Details" to see the progress of your claim.

Step 3: Follow the instructions as stated and take action accordingly.


Read Next: Learn what each protection claim status means. so you can respond accordingly



J
Jenny is the author of this solution article.

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